Happy dog and cat together

General Questions

Vetty is a Canadian virtual veterinary care service that connects you with licensed veterinarians by video call, so you can get trusted advice for your pet from wherever you are.

Book an appointment, join a video call with a licensed Canadian veterinarian, and walk away with a personalized care plan — prescriptions and follow-up support included when needed.

Every Vetty veterinarian is fully licensed in Canada, with hands-on clinical experience across general practice, surgery, and preventive care.

Services & Consultations

Vetty can help with everyday concerns like skin issues, digestive upset, behavioral questions, and general wellness. For emergencies or conditions requiring hands-on treatment, your vet will refer you to an in-person clinic.

Yes — when clinically appropriate, your vet can prescribe medication and route it to a local pharmacy for convenient pickup.

Most video consultations run about 15–20 minutes, with extra time available for more complex concerns.

Booking & Appointments

Not necessarily — same-day appointments are often available, and our 24/7 access means you can also book ahead for a time that works for you.

Yes — you can request a specific veterinarian for your appointment, or let us match you with the next available licensed vet.

Pricing & Payments

Plans start at $49/month, with annual and premium options available for more frequent visits and added savings. See our Pricing page for full details.

We don’t bill pet insurance directly, but we’ll provide a detailed receipt you can submit to your provider for reimbursement.

Technical Questions

Vetty works right in your browser on any modern phone, tablet, or computer with a camera, microphone, and internet connection — no app install required.

Yes — your information and consultation records are encrypted and handled in line with Canadian data protection and privacy standards.